Contact Wayzi Support
Customer Guide
Fleet, Trips, Schedules & Route Planner
Updated 10/18/2026

Route Planner, Stop Ordering and External Navigation Links

How Wayzi merges passenger and parcel stops on the TomTom route map, enforces pickup-before-delivery order, and exports to Google Maps, Apple Maps, and Waze.

Unified Route Stop Resolution & Navigation

Stops resolve automatically in priority order: Booked Street Address → Booked City → Template Endpoint. Pickup stops are strictly ordered before delivery stops, with 1-click export to Google Maps (all stops), Apple Maps (endpoints), and Waze (destination).

Opening the Route Planner for a Departure

To keep vehicle and date selection explicit, the Route Planner is opened directly from contextual trip rows in Carrier Trips or Schedule (clicking the Route Planner sidebar shortcut takes you to Trips so you can pick the exact departure first).

How Stops Are Merged and Ordered

    Both single-trip workspaces and the full Route Planner share our unified stop routing system:
  1. 1Unified Stop Merging: All booked services (passengers, parcels, pets, cargo) on that departure are merged by place—resolving from specific street addresses first, falling back to booked cities, and finally to template endpoints.
  2. 2Pickup Before Delivery Enforcement: The planner guarantees that every booking's pickup stop occurs before its delivery/drop-off stop, preventing invalid handover sequences.
  3. 3TomTom Server Routing: Route polylines, geocoding, and driving ETAs are calculated server-side via TomTom APIs.

Exporting to External Turn-by-Turn Navigation

From the Route Planner, drivers can launch external navigation with one tap using ordered public coordinates: * Google Maps: Includes the full ordered sequence of origin, intermediate waypoints, and destination stops. * Apple Maps: Uses the route endpoints for clean iOS turn-by-turn routing. * Waze: Targets the active destination coordinate directly.

Related Actions for Passengers

route-planner
navigation
stops

Was this documentation helpful?

Your feedback directly shapes our carrier SOPs and customer booking guides.