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Customer Guide
Finding Routes & Booking Journeys
Updated 10/18/2026

Passenger, Parcel, Pet and Specialized Cargo Bookings

What you need to prepare when booking passenger seats, parcels, pets, motorcycles, bicycles, furniture, or commercial freight.

Vehicle Seat Map & Co-Driver Seat Rules (1–3 Seats Per Row)

Available Seat

Selectable by passengers at checkout. Any seat upgrade fee set by the carrier is added automatically.

Free Automatic Assignment

Passengers who skip seat selection receive a free standard seat automatically when booking closes before departure.

Co-Driver Reserved Seat

Reserved for a second driver or crew member. Visible on the layout but never sold to passengers.

Supported Transport Categories on Wayzi

Each departure on Wayzi specifies which service categories the carrier supports on that trip and the remaining capacity for each category.

1. Passenger Transport * Choose the number of passengers travelling and select seats from the carrier's interactive vehicle layout (1–3 seats per row). * Co-driver seats locked by the carrier are reserved for crew rotation and cannot be selected by passengers. * Standard luggage allowance is displayed during booking; extra suitcases can be noted in the booking notes.

2. Parcel & Door-to-Door Package Delivery * Provide the total weight (kg) and an accurate item description during booking. * Once confirmed, download your Parcel Label with QR Code from My Bookings and attach it securely to the outside of the parcel. * Prohibited items (illegal goods, hazardous chemicals, undeclared excise goods) are strictly forbidden across all European routes.

3. Pet Transport * Pets travelling across EU/UK borders must have a valid EU Pet Passport (or Animal Health Certificate), microchip identification, and up-to-date rabies vaccination. * Specify the pet breed, weight, and travel crate dimensions in your booking notes so the carrier can allocate climate-controlled space.

4. Motorcycles, Bicycles, Furniture & Business Freight * Motorcycles & Bicycles: Indicate the model and whether a rear trailer or internal wheel chock is needed. * Furniture & Relocations: List item dimensions and whether loading assistance is required at pickup or drop-off. * Business Freight: Euro-pallet and commercial consignments include full Proof of Delivery (PoD) and downloadable VAT invoices.

Special Instructions for Passengers & Senders

You can save frequent recipient names, phone numbers, and street addresses in Saved Addresses and Saved Contacts to speed up repeat parcel or passenger bookings.

Related Actions for Passengers

passengers
parcels
pets
cargo

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