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Customer Guide
Finding Routes & Booking Journeys
Updated 10/18/2026

Seat Selection, Auto-Allocation and Saved Passenger Details

How interactive vehicle seat maps work, what happens when you skip seat selection, and how to manage saved contacts and addresses.

Vehicle Seat Map & Co-Driver Seat Rules (1–3 Seats Per Row)

Available Seat

Selectable by passengers at checkout. Any seat upgrade fee set by the carrier is added automatically.

Free Automatic Assignment

Passengers who skip seat selection receive a free standard seat automatically when booking closes before departure.

Co-Driver Reserved Seat

Reserved for a second driver or crew member. Visible on the layout but never sold to passengers.

How Vehicle Seat Maps Work

Many passenger vans and minibuses on Wayzi feature a custom seat map configured by the carrier (1 to 3 seats per row).

  1. 1Choosing Your Seat Immediately: During checkout, you can pick specific available seats on the interactive diagram. Any applicable seat tier fee is validated server-side and included in your quoted price, and your digital ticket is issued immediately.
  2. 2Free Auto-Allocation: If you prefer not to choose a specific seat, you can skip seat selection during checkout. An available seat will be assigned to you free of charge before departure, and your digital boarding pass will be issued automatically.
  3. 3Co-Driver Locked Seats: Seats marked as co-driver or crew-locked by the carrier remain physical seats in the layout for realism, but never count toward passenger capacity and cannot be selected.

Managing Saved Addresses and Contacts

  • Visit Addresses in your Customer Portal to save home, office, or warehouse pickup/dropoff locations.
  • Visit Saved to manage frequent co-travellers, parcel recipients, and favorite routes.

Related Actions for Passengers

seats
passengers
addresses

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