Contacting a Courier via Wayzi Messenger

Unified Customer–Carrier Messenger

Wayzi provides a secure messaging channel so all trip questions and booking communications stay organized in one place.

1. 1Booking Context: When you open a chat from a booking card or carrier profile, the conversation automatically links to your booking reference and provider.
2. 2Secure File & Photo Uploads: You can attach photos of parcels, pickup landmarks, or travel documents. Attachments are securely stored and accessible strictly to participants in that conversation.
3. 3Separate from Platform Support: Direct chats go to the transport company or driver. If you need intervention from Wayzi staff, open a Support Ticket instead.