Booking Confirmation, Status Updates and Live Tracking

Understand every booking status from Pending to Completed, how notifications work, and how to track your trip or parcel in real time.

Wayzi End-to-End Booking Workflow

1. Search Route

Select cities, date & service type

2. Details & Seats

Choose seats or parcel weight

3. Secure Checkout

Card held safely via Stripe

4. QR Ticket & Travel

Scan boarding pass or parcel label

Understanding Booking Statuses

Every booking on Wayzi receives a unique reference code and progresses through clear operational stages:

Pending: Your booking request has been submitted and is awaiting carrier review (or instant confirmation on direct-book services).
Accepted: The carrier has confirmed capacity on the departure. Your space or seat is reserved.
In Transit: Passenger boarding or parcel pickup has been confirmed and the vehicle is en route.
Completed: Passenger arrival or parcel Proof of Delivery has been confirmed.
Declined / Cancelled: The booking was declined by the carrier or cancelled prior to departure.
No-Show: Marked when a passenger or parcel sender was unavailable at the agreed pickup stop.

Whenever a booking status changes, Wayzi sends an instant notification to the bell icon in your top header and updates your booking timeline.

Special Instructions for Passengers & Senders

Open Live Shipment & Trip Tracker

Track any booking using its reference code

View Active Bookings

See status updates and trip timelines

tracking

status

notifications

Your feedback directly shapes our carrier SOPs and customer booking guides.